Social Work Hospice and Palliative Care Network
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Live Webinar | Having the Difficult Conversations: Using Intentional Language
Wednesday, October 27, 2021, 3:00 PM - 4:00 PM EST
Category: Webinars

Medicine has a language of its own, for better or worse, and this presentation is a call to pay closer attention to elements of medical language that can alienate, label, or mislead our patients and our colleagues alike.  It is an opportunity to discuss as social workers – the communication experts – how we sometimes unwittingly participate in using language that can lead to separation and dehumanizing of those we serve.  

Join SWHPN, GIPPCC, the National Alliance for Children's Grief, and the Pediatric Palliative Care Coalition in lively discussion about ways to use language to promote partnership between patients and caregivers, and ways in which the social worker can lead the IDT to use language that is free from bias and harm.

At the end of the session, participants will be able to:

  • Understand why and how language is not just a means of providing information, but of communicating intent, expectations, values, etc.
  • Reflect on & discuss language we are trained or habituated to use in the medical field, and how it benefits us (and especially our patients) to be more intentional
  • Develop alternative ways of communicating with our patients, families, and colleagues that use language free from bias and harm

Date: Wednesday, October 27, 2021 at 3:00 pm EDT / 12:00 pm PDT

Cost: FREE and OPEN to ALL

CEs are not being offered for this webinar — but participation is free for both members and non-members and open to all disciplines.


Jennifer Hill Buehrer, LMSW 

Jennifer received her BA in Psychology at Albion College and her MSW at Michigan State University. She has over 25 years of post-MSW experience, 17 in medicine and palliative care. She is the social worker on the inpatient Palliative Care consultation service at St. Joseph Mercy Hospital in Ann Arbor, Michigan, and prior to that was the social worker in private oncology practice.  She is a member of the Association of Oncology Social Work, the Association for Bioethics and Humanities, and the Social Work in Hospice and Palliative Network, where she serves on the Editorial Board for their Journal of Social Work in End of Life and Palliative Care. She is a member of the Ethics Committee and consultation service at St. Joe’s, the Organ Donation Committee, the Diversity & Inclusion BRG, and provides frequent training and education to staff and providers. 

In her free time, she likes to sing and dance, kayak, bike, and do just about anything outside, especially in the summer. She lives in Ypsilanti, Michigan with her husband David.


Contact: [email protected]